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A red, vertical self-service customer service machine is centrally positioned within a Guangzhou Metro station in Huangpu District, China. The machine features a large touchscreen displaying "Welcome to Guangzhou Metro" in Chinese and English, along with an image of a metro train and city skyline, two QR codes, and current time "20:58". Below this, instructions in Chinese ("请把车票放在感应区内 更新后只能在本站出站") and partially visible English (indicating placing a ticket in a sensing area for update and exiting at the current station) are presented alongside an animated graphic of a robot pointing to a card scanning process. Below the screen, interactive elements include a blue-lit rectangular slot likely for card scanning or insertion, and a set of four illuminated arrow buttons. A green arrow and Chinese text ("有需要 按求助" - Press for help if needed) are visible on the machine's right side. The base of the machine includes a "RECEIPT" slot and another slot with Chinese characters, displaying the white Guangzhou Metro logo. The machine stands on a grey, speckled floor, with a light-colored, reflective panel wall behind it. A blurred, dark human silhouette is reflected on the wall to the right of the machine.
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