The image displays white text on a solid purple background

The image displays white text on a solid purple background. The text is a formal message addressed to "Dear Collective Memory team," reporting an inability to "cash out" for two weeks, with an account displaying "there is no redeemable pATTN balance available to withdraw." The sender requests prompt assistance to resolve this ongoing issue, which has been blocking withdrawals for several days. The message concludes with "Thank you in advance for your help" followed by a folded hands emoji. No physical location, individuals, or objects are depicted; the image exclusively presents a digital textual communication.